Food & Beverage / Party Team Lead - Chicago

Chicago, IL
Temporary
Mid Level

Superfly Media Experiences, LLC will be opening Harry Potter: Magic at Play! in Chicago in November 2022. We are searching for Team Members who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do. 

Job Summary:

Superfly is seeking an F&B / Party Team Lead, to be the Front-Line Supervisor for its Food, Beverage and Party Operations. This temporary role is expected to run through mid-May 2023. The F&B / Party Team Lead, will be responsible for the daily oversight, training, and development of team members, and delivering an exceptional Guest experience.  They will be the LOD (Leader on Duty) for the retail Butterbeer Bar and Party Rooms and must display leadership abilities while working as part of a team to yield goal-oriented results. This position pays $20.00 per hour.

Primary Responsibilities:

  • Provide leadership and sound judgment to the foods and party teams to the benefit of the company
  • Implement operations policies, processes, procedures, and standards as it relates to the Butterbeer Bar, Party Rooms, and overall food/beverage department
  • Participate in training and developing a world-class F&B / Party operations team
  • Actively participate in defining the team culture and incorporating it into the F&B / Party operations
  • Assist in establishing basic personnel standards for the Butterbeer Bar and overall F&B / Party department
  • Be part of the LOD (Leader on Duty) F&B / Party rotation
  • Assess the effectiveness of the team, providing feedback to management, and enforcing disciplinary actions as outlined in the employee handbook and training
  • Oversee inventory levels; notify upper management of re-order needs to ensure smooth operation
  • Additional duties as assigned

Requirements:

  • Must be fully vaccinated against Covid-19
  • Must be able to remain in a stationary position more than 50% of the time
  • Must be able to move about inside the Butterbeer and Party Room spaces
  • Frequently moves F&B / Party inventory and equipment weighing up to 25 pounds
  • Ability to work early mornings, nights, weekends, and holidays

Your strengths include:

  • Proven ability to work effectively as part of a fast-paced team
  • Extremely organized and detail-oriented
  • Ability to multitask effectively
  • Maintains composure under pressure and enjoys working in a fast-paced and fluid environment
  • Excellent problem solver
  • Ability to effectively interface with the public

Your Experience: 

  • 2+ years of experience in food and beverage service/industry; previous events experience a plus
  • Possess or able to obtain Food Handler’s License
  • High school diploma (or its equivalent), some college is preferred (current students welcome to apply)
  • Six months of supervisory or management experience

Why work at Superfly:

We are idea evolvers, people lovers, music nerds, and passionate humans who are constantly striving to enhance our industry-leading work.  We have fun taking work seriously.  We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply.

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