Team Member, Tech Services - NYC

New York, NY
Part Time
Superfly X
Entry Level

Superfly Media Experiences, LLC operates The FRIENDS™ Experience – The One In New York City, an experiential exhibit based on the famous sitcom FRIENDS™.  Superfly is looking for Team Members who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do.

What we're looking for:

Superfly is seeking Tech Services Team Members to assist with maintaining the technical elements (audio, video & operational) of the experience while also preserving the cleanliness of the space. The ideal candidate thrives in a fast-paced environment and has the technical knowledge for facilities operations.  This position pays $17.50 per hour.

Here’s what you’ll do:

  • Work with the Tech Services leadership team to ensure all elements of the experience are working properly
  • Help keep the location clean and welcoming to Guests
    • Maintain cleanliness of the exhibit including sweeping floors, wiping down exhibits, and removing trash around the venue
    • Ensure all health and safety protocols are followed; work with staff stations in venue to ensure all areas are supplied with disinfectants and preventative materials (wipes, masks, gloves & sanitizers)
    • Keep exhibits clean and free of smudges or fingerprints
    • Maintain restrooms to show standards
  • Perform preventative maintenance on critical systems to keep the venue in good condition
  • Perform maintenance repairs on elements of the experience
  • Assist with onsite security to ensure safety around venue
  • Answer questions about the experience
  • Jump in to support exhibit operations and perform duties as needed to ensure best experience to Guests


  • Must be fully vaccinated against Covid-19
  • Must be able to remain in standing positions more than 75% of the time
  • Must be able to move about inside the exhibit space
  • Constantly positions self to clean and maintain exhibit equipment
  • Regularly operates audio, video, and lighting equipment
  • Frequently moves items and equipment weighing up to 50 pounds
  • Able to work a variable schedule including nights, weekends, and holidays

Your strengths include:

  • Exceptional communication skills
  • Organized and detail oriented
  • Ability to multitask
  • Reliable proactive team player

Your experience:

  • High school diploma (or its equivalent), some college is preferred (current students welcome to apply)
  • Previous experience with show elements such as lighting, audio, and/or visual
  • Knowledge of basic hand and power tools

Why work at Superfly:

We are idea evolvers, people lovers, music nerds and passionate humans who are constantly striving to enhance our industry leading work.  We have fun taking work seriously.  We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply.


Apply for this position

Apply with
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.